Privacy Policy for SkyFlight Mobile Application

Last Updated: March 31, 2025

1. Introduction

SkyFlight d.o.o. is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SkyFlight mobile application and related services.

By downloading, registering with, or using the SkyFlight app, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Personal Information You Provide

We collect information you provide directly to us, including:

• Account Information: When you register, we collect your name, email address, phone number, and password.
• Operator Information: For organizations, we collect company name, VAT number, address, and other business details.
• Drone Information: We collect details about your drones, including model, serial number, class, and insurance information.
• License Information: We collect data about your pilot licenses, certifications, and their expiration dates.
• Flight Information: We collect data about flight missions, including locations, altitudes, times, and flight parameters.

2.2 Information Collected Automatically

• Location Data: We collect real-time location data when you use our tracking features to coordinate drone flights and provide situational awareness.
• Device Information: We collect information about your device, including IP address, device type, operating system, and mobile network information.
• Usage Data: We collect information about how you use the app, including features accessed, time spent in the app, and interaction patterns.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services, including flight coordination and tracking
• Process and manage your subscription and payments
• Ensure safety and compliance with aviation regulations
• Communicate with you about your account, flights, and app updates
• Generate flight statistics and analytics for your operational needs
• Fulfill legal obligations and enforce our terms of service

4. How We Share Your Information

We may share your information with:

• Other Users: When you participate in shared flights, certain information (like your name, pilot status, and location) is visible to other participants for coordination purposes.
• Service Providers: We work with third-party service providers who perform services on our behalf, such as hosting, payment processing, and customer service.
• Aviation Authorities: We may share flight data with aviation authorities when required by law or to ensure compliance with regulations.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no electronic transmission or storage technology is completely secure, and we cannot guarantee the absolute security of your data.

6. Data Retention

We retain your personal information as long as necessary to provide the services you have requested, or for other essential purposes such as complying with legal obligations. Flight records and drone operation logs are typically retained for a minimum of 2 years to comply with aviation regulations.

7. Children's Privacy

Our application is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

• The right to access personal information we hold about you
• The right to request correction of your personal information
• The right to request deletion of your data (subject to certain exceptions)
• The right to restrict processing of your information
• The right to data portability

To exercise these rights, please contact us at legal@skyflight.hr.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: legal@skyflight.hr

SkyFlight d.o.o.
Ulica Tome Blažeka 14
Zagreb, Croatia